Refund Policy
Our return policy is valid for 14 days from the date of purchase. If 14 days have passed since your purchase, we regret to inform you that we cannot offer a refund or exchange. Sale items are not eligible for refunds, only regular-priced items.
Exchanges are only offered for defective or damaged items.
To be eligible for a return, your item must be unused and in its original condition and packaging. To initiate a return, please email us at thelashcrafters@gmail.com. We will provide you with a return label. The return label cost will be deducted from your refund.
Refunds will be processed to the original method of payment within a specified timeframe upon receipt and inspection of the returned item.
If you have not received your refund, please first check your bank account, then contact your credit card company and bank. If the issue persists, reach out to us via email thelashcrafters@gmail.com.
Exchanges are only offered for defective or damaged items.
To be eligible for a return, your item must be unused and in its original condition and packaging. To initiate a return, please email us at thelashcrafters@gmail.com. We will provide you with a return label. The return label cost will be deducted from your refund.
Refunds will be processed to the original method of payment within a specified timeframe upon receipt and inspection of the returned item.
If you have not received your refund, please first check your bank account, then contact your credit card company and bank. If the issue persists, reach out to us via email thelashcrafters@gmail.com.